Instant Answers
Frequently Asked Questions
Everything you need to know about finding and hiring verified tradespeople across the UK
How does MyApproved verify tradespeople?
Every tradesperson passes identity, business and insurance checks before anyone appears on the platform: photo ID verified against a live selfie, a business registered on Companies House, and public liability insurance confirmed and monitored so the listing is withdrawn if it lapses.
Getting Started
How does MyApproved work?
Post your job and verified tradespeople matched to your trade and location call you back with quotes. Compare profiles, then hire whoever fits.
Is MyApproved free to use?
Yes, free for homeowners to post jobs and view quotes. Tradespeople pay £4.99 a lead, pay as you go.
How do I create an account?
Click "Sign Up" and choose homeowner or tradesperson, fill in your details, and verify your email.
Finding Tradespeople
How are tradespeople verified?
Every tradesperson passes identity, business and insurance checks before they can appear: photo ID verified against a live selfie, a business registered on Companies House, and public liability insurance confirmed genuine and in date. Insurance stays monitored so the listing is withdrawn if it lapses.
How many quotes will I receive?
It depends. Verified tradespeople who match your job will call you back to discuss it and provide a fixed, written quote.
How quickly will I get responses?
It varies by trade and area. We send you the brief as soon as your job is matched.
What can I see on a tradesperson's profile?
Exactly what was checked: identity, business and insurance, so you know before you decide.
Payments & Pricing
How much does it cost to hire a tradesperson?
It depends on the trade and the job. Post your job and compare no-obligation quotes from matched tradespeople who call you back.
Are there any hidden fees?
No. The price you agree with the tradesperson is what you pay. Using MyApproved costs homeowners nothing.
What if I'm not satisfied with the work?
Talk to the tradesperson first. If it isn't resolved, email support@myapproved.com and we'll help.
Safety & Trust
Are all tradespeople insured?
Yes. Public liability insurance is a condition of listing. We confirm it's in date and keep monitoring it.
What if something goes wrong?
Email support@myapproved.com. We take every report seriously, and public liability cover is confirmed and monitored throughout.
How do I report a problem?
Email support@myapproved.com. We take all reports seriously and investigate promptly.
Still have questions?
Can't find the answer you're looking for? Our support team is here to help.